Health Builders (M) Sdn Bhd (individually and collectively referred to as “HBSB”, “The Company”, “we”, “us” or “our”) is committed to safeguard your privacy as the service provider of the HBSB’s website and/or platform (“Site”). This Privacy Policy (the “Policy”) describes HBSB Site’s policies and procedures regarding the collection, use and disclosure of the information collected through HBSB’s services, and operated by HBSB (the site, and any products and services provided by HBSB’s Site are collectively referred to as the “Services”, which includes the technology platform, as defined below). By using our Services, you (hereinafter referred to as “you” or “user”) agree to the terms of this Policy. Health Builders (M) Sdn Bhd (the “Company”) collects, stores, and manages your Personal Information in accordance with the Personal Data Protection Act 2010 (“PDPA”).

WHAT IS PERSONAL DATA?

In the course of engaging for our Services, we will request that you provide data and information about yourself and/or your organisation (“Personal Data”) to enable us to enter into transaction with you or to deliver the necessary services and/or deliverables in connection with our business.

Personal Data generally refers to information that can directly or indirectly identify you (“Personal Data”). This typically includes information such as your name, address, email address, and telephone number, but can also include other information such as IP address, shopping habits, information about health and beauty, information about your lifestyle or preferences such as your hobbies and interests. Information about health is called “special categories of Personal Data” that require special protection because of their sensitivity.

We will not process your Sensitive Personal Data, unless you have given your “explicit consent” or where, for example, the processing is necessary for: (i) the purpose of any legal proceedings; or (ii) the purpose of obtaining legal advice; or (iii) establishing, exercising or defending the data user’s legal rights; or (iv) any other purposes e.g. promotional campaign or sales event.

What Personal Information does the Company Collect?

• Data provided by users. This includes:

We collect data when user access our Site and/or use our Services. This may include, without limitation to your name, email, phone number, username and password, address, profile picture, payment or banking information (including related payment verification information) and other government identification documents (which may indicate document numbers as well as birth date, gender, and photo). This also includes emergency contact information and user settings while using HBSB’s Site. This also includes gender and/or occupation (when required for certain HBSB’s Services or programs, if applicable).

• Data created during use of our Services. This includes:
• Location data: We collect precise location data from the user’s hardware and/or mobile device if you enable us to do so. HBSB collects this data from the time a purchase order is made and delivery is requested until it is finished, and at any time the Site is running in the foreground of your hardware and/or mobile device. We use this data to enhance your use of our Sites, including to enable safety features, and prevent and detect fraud.
• Transaction information: We collect transaction information related to the use of our Services, including the type of Services requested or provided, date and time the Services were provided, amount charged, and payment method.

We do not intentionally gather Personal Data from visitors who are under the age of 18. If we learn that a child under the age of 18 has submitted Personal Data to HBSB’s Site, we will attempt to delete such data as soon as possible. If you believe that we might have any Personal Data from a child under 18, please contact us.

Like many online services, we use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s and/or mobile device’s hard drive while you are viewing the Site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer and/or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site. Site areas is accessible only to the user when your browser accepts Cookies.

HBSB’s Site uses Cookies to verify that you are properly signed in, to display information for your primary location, and to highlight your preferences, for example. We may also use Cookies from time to time to measure your response to new aspects of the HBSB’s Services and/or emails in an effort to continually improve customer service and HBSB’s Services usability. Please be aware that a Cookie cannot spread computer viruses, retrieve any other data from your hard drive, or capture your email address. You can erase or block Cookies from your computer and/or mobile device if you wish to do so (your internet browser help screen or manual will thoroughly explain this process), but certain parts of the HBSB’s services, as well as parts of the Site, may not work correctly or will not work at all if your browser is set not to accept Cookies.

Government and Regulatory Authorities

We will disclose your Personal Data to courts, law enforcement, regulatory or other governmental agencies if we are required to do so by law, or by a warrant, subpoena or court order.

Other Recipients

We will transfer your Personal Data in the following scenarios:
a)    To data analytical firms, such as Google Analytics Inc. (to the extent that such Personal Data is not aggregated or anonymised);
b)    in an emergency, such as life, health or property of an individual; and/or
c)    with your consent to proceed to share your Personal Data with third parties where required by law.

Security Measures

We will keep and process Personal Data in a secure manner. We endeavour, where practicable, to implement the appropriate administrative and security safeguards and procedures in accordance with the applicable laws and regulations to prevent the unauthorized or unlawful processing of Personal Data and the accidental loss or destruction of, or damage to, such Personal Data.

We may change this Privacy Policy from time to time by posting the updated version of the Privacy Policy here. We encourage you to visit this area frequently to stay informed.